CHALLENGE CONVENTION
CHANGE PERSPECTIVE

Managed Service Provider Outsources Transformation

Client: An organisation which provides specialist outsourced managed services to public and private sector clients in the UK.  Based in South West England with a turnover of £60m, it supports clients manage HR, Finance, Technology, and Procurement processes, operating from three offices across the UK. Challenge: The organisation struggled to achieve key financial and operational metrics and was facing pressure from a range of key stakeholders.  They also faced a… View Article

Specialists Enable Airline To Reach New Heights

Client: A major international airline based in Asia, comprising scheduled passenger and cargo services to 180 destinations across 44 countries.  It operates a range of aircraft, carrying 27m passengers and 1.8m tons of cargo and mail per annum.   Challenge: The client embarked upon global back-office transformation programme comprising finance, procurement processes, people and systems transformation. Linea was engaged to provide a team of technical specialists to manage projects, facilitate… View Article

International Police Force Commission Excellence

Client: One of the world’s leading and technically advanced Police Forces, based in the Middle East. They protect a population of 2.8m, across an area of 4114 square kilometres, via a dedicated workforce of 24k staff, providing a wide and varied range of policing services.  The organisation comes under the jurisdiction of the country’s ruler. Challenge: Adherence to the Government Excellence Improvement Programme which is aligned to EFQM (European Foundation… View Article

Challenged Hospital Prescribed Intensive Support

Client: A regional centre of excellence for burns, plastics, head & neck and upper GI services, which also provides a comprehensive range of acute & community based services. It has an income of c.£300m, serves a population of 9.8m through a workforce of c.5k WTE. Challenge: The Trust was unable to balance its financial position and deliver key operational metrics. Linea were engaged to design, implement and manage a Turnaround… View Article

Diagnosis & Treatment Lead to Improved Performance

Client: A regional Urgent Care, Major Trauma and Tertiary Centre located in Merseyside. With an income of c.£330m it serves a population of c.1.5m through a workforce of c.5k staff.   Challenge: The Trust was struggling to balance its financial position and deliver key operational metrics. Furthermore NHSI had issued the Trust with improvement notices, threatening board confidence. Linea was engaged to design, implement and manage a Turnaround & Transformation… View Article

Lean Sigma Coaching for Professional Institute

Client: A leading professional institute, working in partnership with the British Quality Foundation (BQF) and European Foundation for Quality Management (EFQM), to help organisations achieve their strategic vision and enhance business performance by inspiring, supporting and recognising excellence. They offer a wide range of bespoke support including Lean Six Sigma certified development programmes. Challenge: Develop a Lean Six Sigma programme for a mixed group, drawn from various sectors. Build member… View Article