Business & Professional Services

We support professional & business service providers to deliver change management that will help them transform their organisations and devise a path towards sustainable improvement.

The global professional & business services market has been growing at an increasing rate. With that comes more challenges for businesses to navigate, such as: maximising billable hours, managing complex projects and planning for unpredictable demand.

For professional & business service providers, effective change management, business transformation & innovation is vital to ensure that their organisations remain agile and well-equipped to face current and future challenges.

Fortunately, Linea is a premier global advisor and delivery partner to the professional & business services industry and are highly adept in supporting organisations to overcome their challenges through holistic business transformation and strategic change management. Regardless of magnitude, complexity or starting point, we partner with clients to drive improvement and catalyse change, helping them to achieve their goals and surpass customer expectations.

Whatever challenges you are facing, our team is here to help, pushing boundaries, building capability, and supporting the adoption of innovative, agile & customer centric operating models, which collectively deliver rapid & sustainable change.

Ultimately, we ensure organisations operating in this sector get ahead and stay ahead of the competition.

At Linea, we understand that business service providers face unique challenges that require intelligent, tailored solutions, informed by a strong understanding of the sector and extensive experience in working with organisations within this industry.

Trading conditions for service-based companies have been severely disrupted in recent times by the impact of the pandemic, as well as ongoing uncertainty stemming from Brexit. These organisations are under pressure to be more agile

and responsive to changing trends and industry developments, while continuing to invest in the right people and technology to fuel future growth.

As such, service providers will need to find ways to improve their efficiency, cultivate their brightest talents and keep pace with technological changes in order to stay ahead of the curve. Linea can assist companies in achieving these goals, transforming their operations while maintaining a clear focus on day-to-day delivery.

HOW WE HELP

No matter what kind of challenge your professional services company is facing or how ambitious your business transformation plan may be, Linea will develop an intelligent, effective, and efficient change management solution to help your organisation deliver on its aims, both now and in the future.

We help support your organisation in the following ways:

  • Adoption of Lean & Six Sigma methodologies to reduce waste, minimise variation and increase productivity, whilst maximising customer experience and value.
  • Building capability & transferring knowledge to upskill teams.
  • Assisting organisations with Technology & Innovation adoption, including:
    • Internet of Things
    • Artificial Intelligence
    • Blockchain
    • Automation
  • Providing support and advice on major changes to company structure and/or operating model, including pre/post-merger & acquisition people, process & technology integration.
  • Advising you on the changes necessary to adapt to a fast-evolving business landscape, based on our strong understanding of current trends.
  • Ensuring that the services provided by your business are of the very highest quality, meeting the expectations of both your client companies and their customer base.
  • Supporting organisations through key leadership transitions, delivering seamless handovers and long-term succession planning.
  • Leading capability development and the providing specialist interim resource.
  • Supporting companies through leadership transition, facilitating seamless handover and succession planning.

WHO WE SUPPORT

We have experience of delivering change management and business transformation support for all sorts of organisations providing crucial professional and business services, including:

  • Business support organisations.
  • Consultancy & advisory firms.
  • Event planners.
  • Facilities management & maintenance specialists.
  • IT and digital service providers.
  • Outsourced service providers.
  • Training companies.
  • Lawyers & legal services.
  • Recruitment & workforce solutions.
  • Accountancy & bookkeeping services.
  • Marketing, media & advertising professionals.
  • Construction services.
  • Health & wellness providers.
  • Security services.
  • Insurance services.
  • Real estate.
  • Key stakeholders.

TESTIMONIALS

Linea provide us with access to great candidates at short notice, they understand the nature of our business and are adept at identifying the right people, even when sourcing for unfavoured locations.

Head of Public Sector Consulting
Professional Services

Our sincere thanks to Linea for delivering a fantastic improvement & mentoring programme on behalf of our institute members.  The feedback from our membership was extremely positive and I’m really grateful for all your help and support.  I would also like to extend my gratitude to the team for leading & facilitating our annual conference.

Chief Executive Officer
Professional Quality Improvement Institute

Linea’s support and approach enabled us to develop a robust and sustainable C.I programme, which transferred knowledge to our team, promoting efficiency and cost reduction through cultural change. Linea staff combined academic knowledge, practical experience and hands on support in their work.

Director of Innovation
Professional Services Outsourcing

Linea managed the service on our behalf, providing us with great resource, often at short notice. Their support was fundamental in helping us deliver key projects on behalf of our clients.

Director – Management Consulting Services

We can help your business.

Contact us to find out how.

Teaching Excellence

A leading professional institute, working in partnership with the British Quality Foundation (BQF) and European Foundation for Quality Management (EFQM) wanted to build member understanding and awareness to facilitate improved performance, better outcomes and reduced timescales for Lean Six Sigma projects.

OUR PEOPLE

An example of our experts with extensive experience in managing complex challenges.

Mark Taylor

David Axon

Martyn Best

John Knights

Dr.Abdul Parkar

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